Hotel Policies & Guest Information
Check-in & Check-out
-
Check-in Time: After 15:00
-
Check-out Time: Before 12:00
Breakfast Information
-
Breakfast Hours: 07:00 – 10:00
-
Please inform us of any vegetarian or dietary requirements prior to your arrival so we can make the necessary arrangements.
Parking Information
-
On-site parking is available on a first-come, first-served basis as spaces are limited.
-
If our parking lot is full, our staff will gladly assist you with information on nearby alternative parking options.
Children & Extra Guest Policy
-
One child under 6 years old can stay free of charge when using existing beds (subject to room type capacity).
-
A fee will apply for a second child, or any child under 12 years old.
-
Extra guests or extra beds are subject to additional charges. Please inform us when booking.
Cancellation & Modification Policy
-
Cancellations and modifications are handled in accordance with the Standard Form Contract regulated by the Tourism Administration, MOTC.
-
In the event of force majeure, such as natural disasters or government-announced closures (school/work suspension), bookings can be postponed or cancelled according to regulations.
Pet Policy
-
To maintain the quality of accommodation, pets are not allowed on the premises.
-
Guide dogs and other certified service animals are welcome.
Hotel Rules & Restrictions
-
Strictly Non-Smoking: Smoking is prohibited throughout the entire property. Violators will be subject to an additional cleaning fee.
-
Illegal activities or behaviors that disturb other guests are strictly prohibited.
-
Please lower your volume after 22:00 to ensure a peaceful environment for all guests.
Eco-Friendly Accommodation
-
In support of environmental protection policies, single-use amenities (disposable toiletries) are not provided in the guest rooms. Guests are kindly requested to bring their own. Should you need to purchase any, please contact the front desk.
-
For eco-friendly extended stays, bed linen and towels will not be automatically replaced during daily stay-over cleaning. If you require a change, please notify the front desk. Thank you for joining us in reducing carbon emissions!